“Ambitions are high, but the true cost of acquiring customers — and the pace at which they arrive — is often obscured by optimism or by a lack of grounded modelling”
Marketing budgets and targets rarely line up neatly. Ambitions are high, but the true cost of acquiring customers — and the pace at which they arrive — is often obscured by optimism or by a lack of grounded modelling.
That’s why we’ve built the Marketing Outcomes & Budget Planner GPT: a simulator that turns marketing spend assumptions into transparent projections of customers, cost of acquisition (CAC), and ROI. The model isn't designed to make promises. Instead, it gives investors and CMOs a reality-check framework — so budgets, targets, and strategies can be tuned until they balance.
What the GPT Does
At its core, the GPT models the full funnel for every major marketing channel:
- Email marketing — considers platform costs, database size, open rates, click-throughs, nurture curves, and eventual customer conversion.
- Paid Search and Paid Social — CPC-driven, grounded in realistic B2B benchmarks, with editable assumptions.
- Organic Search and Content — starts with a baseline of site traffic, then compounds slowly with content investment.
- Direct and Referral traffic — adjusted for quality (Google “dark traffic” included), with modest conversion rates.
- Organic Social — free by default, but scaled realistically by content and community management spend.
- PR and Content Placement — not its own funnel, but adds uplift to Referral and Organic channels.
- Events and Webinars — expensive but credible: modelled as cost per event, leads generated, and lead-to-customer conversion.
- Advertising / ATL — CPM-driven brand awareness campaigns (e.g., YouTube, LinkedIn), with very low click-through rates and modest downstream conversion.
Each channel has its own B2B-calibrated defaults and, crucially, its own growth curve. Some — like Paid Search — show results quickly. Others — like Email nurture and Content/SEO — take months to build momentum.
“How does moving £20k from paid search to paid social affect total customers and CAC?”
Scenarios You Can Model
The GPT makes answering “what if?” questions practical and fast:
- Target-driven planning: “What budget and mix do we need to acquire 50 new customers over 12 months?”
- Channel allocation: “How does moving £20k from paid search to paid social affect total customers and CAC?”
- Sensitivity analysis: “What if paid search CPC rises 25% and conversion rates halve?”
- Investment payoff: “If we double content spend, how many extra organic and organic social customers might we win?”
- Event impact: “What if we run four webinars instead of two?”
- Scenario bounds: conservative, realistic, and optimistic outcomes side-by-side.
“For investors (VCs, Angels, PE), the GPT is an essential due diligence check. For CMOs and marketing leaders, it’s a scenario-planning partner.”
Example: 50 Customers for £50k?
Here’s a practical case. Imagine a company aiming for 50 new paying customers in 12 months, each with a lifetime value of £5,000 — a total value of £250,000. The marketing budget for the year is stated as ~£50k.
B2B-calibrated assumptions
With only a few additional inputs, the model generates a first-pass plan with a £55k blended budget (40% Search, 20% Email, 20% Content, 10% Events, 10% Social) This, however, delivers only ~20 customers — well short of the target.
- Spend: ~£55k
- Customers: ~20
- Blended CAC: ~£2,800
Options and their impact
The model then gives three simple, credible levers that can be combined to close the gap; each includes quick maths to help the user pick a direction:
Scale Paid Search to capacity (first)
- Double search spend from £22k → £44k (same CPC & rates). This will add ~7–9 customers, pushing total to ≈27–29.
- Risk: diminishing returns; monitor CPC creep.
Add a focused Retargeting + Email nurture layer
- Carve £5–10k into retargeting (social/search display) to recycle site visitors; assume modest CTR but much higher visit→signup (~2–3%).
- Paired with Email (and perhaps a webinar CTA), this can lift Email’s effective yield even with slow curves. Expect +3–5 customers.
Run more Events/Webinars with tighter targeting
- At £5k/event → 10 leads → 3 customers, adding 5 more events (~£25k) yields ~10–12 adjusted.
- Costly, but reliable for B2B; good when high-quality MQLs are essential.
What this shows
- The gap between ambition and reality is visible at once.
- To close it, the model points to levers: scale paid search, run more events, or layer retargeting and nurture into Email.
- Investors see whether growth targets are credible. CMOs see where to re-allocate spend.
“Marketing Outcomes GPT doesn’t replace strategy, it shines a bright light on the economics.”
Why It Matters for Investors and CMOs
- For investors (VCs, angels, PE): The GPT is an essential due diligence check. You can stress-test whether customer targets in a pitch are achievable with the proposed budget, or whether CAC is realistic compared to LTV.
- For CMOs and marketing leaders: It’s a scenario-planning partner. You can model the trade-offs between brand spend and lead generation, and explain to boards or CEOs why an extra £20k in content or events might (or might not) be justified.
The Bottom Line
Marketing Outcomes GPT doesn’t replace strategy, creativity, or execution. What it does is shine a bright light on the economics.
That clarity sparks the right conversations:
- Are our targets realistic?
- Where should we spend the next £10k?
- What’s the risk if our best channel underperforms?
For anyone considering an investment — in a business or in a marketing plan — those are the conversations worth having.